Privacy Policy
Introduction
XPENG Pakistan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone number, address)
- Vehicle preferences and purchase history
- Test drive requests and appointment information
- Customer service inquiries and communications
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser information
- Device information and operating system
- Website usage patterns and preferences
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing test drive requests and appointments
- Communicating with you about our products and services
- Improving our website and customer experience
- Complying with legal obligations
- Marketing and promotional activities (with your consent)
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With authorized service providers who assist in our operations
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have certain rights regarding your personal information, including:
- The right to access and update your information
- The right to request deletion of your data
- The right to opt-out of marketing communications
- The right to data portability
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us