Privacy Policy

Introduction

XPENG Pakistan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone number, address)
  • Vehicle preferences and purchase history
  • Test drive requests and appointment information
  • Customer service inquiries and communications

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser information
  • Device information and operating system
  • Website usage patterns and preferences
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing test drive requests and appointments
  • Communicating with you about our products and services
  • Improving our website and customer experience
  • Complying with legal obligations
  • Marketing and promotional activities (with your consent)

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With authorized service providers who assist in our operations
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have certain rights regarding your personal information, including:

  • The right to access and update your information
  • The right to request deletion of your data
  • The right to opt-out of marketing communications
  • The right to data portability

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us